Hosting Support

Accessing hosted site files

These instructions relate to sites served from the NetValue Hosting web cluster. Getting connected SSH is the preferred method SSH connection details SSH Server address: ssh.cluster.netvalue.nz You can see your username and upload your SSH public key via Mypanel > Services > SSH FTP connection details FTP Server address: ftp.cluster.netvalue.nz You can see your username, […]

Cluster Hosting and Certificates

The NetValue Hosting Web Cluster provides easy to activate Let’s Encrypt certificates. Activating a Let’s Encrypt certificate via MyPanel allows your website to easily utilise HTTPS. Modern web browser software will utilise HTTPS by default, and additionally will produce warnings if the do not detect HTTPS. (Modern web browsers, for example: Firefox/Chrome/Edge/Safari/Opera) The only prerequisite […]

SPF record for customers

If your domain name has an SPF definition and you use NetValue’s email infrastructure you should add the following to its SPF: include:_spf.netvaluehosting.nz This will help prevent messages sent via NetValue’s platform, for your domain name, being penalised by email providers that strictly enforce SPF rules. DKIM information: DKIM records for customers

Linux Servers

What Linux servers does NetValue run? We use Debian with Apache web server. Linux Debian Apache version is 2.4.10 Apache NetValue’s Linux servers run Debian and Apache web server. The Apache version is 2.4.10 The Apache modules we have installed are: mod_attach, mod_dav, mod_perl, mod_bwlimited, mod_php4, mod_log_bytes, mod_ssl, mod_setenvif, mod_so, mod_auth, mod_access, mod_rewrite, mod_alias, mod_userdir, […]

Third Party COM Objects

Can I install my own custom or third party COM objects on NetValue´s hosting servers? Yes, this is possible, however, installation is subject to investigation and final approval of the server object by the system administrator, and incurs a minimum once off fee of $99- [+GST]. NetValue’s Custom and Third Party Control / Com Object […]

PHP

NetValue has php installed on our Linux servers. We support most common php modules including: BCMath Calendar ctype CURL FTP GD FreeType Modern image formats General email mcrypt Databases, including MySQL and Postgresql User-Space Object Overloading Support PCRE (Perl Compatible Regular Expressions) Support posix Session Sockets Tokenizer XML XSLT ZLib Common PHP ussues Premature end […]

Linux Platform PHP & Apache Upgrade FAQ’s

Why the changes? The first reason is we’d like to be able to offer you PHP 5 for your web site(s). Secondly security. PHP has always been notoriously hard to secure from a hosting provider’s perspective. Many don’t bother and security breaches are common as a result. We’ve just added a bunch of security measures […]

Dedicated Servers Support

Dedicated Servers A dedicated server is a server that we purchase and own and lease to you. Typically we provide the server, colocation (the space for the dedicated server to go into) and bandwidth (data transfer or traffic). There are a range of options that we are able to provide, and it is often a […]

Hosting Space

Every NetValue hosting account has a minimum of 100meg of hosting space / disk space allocated on the file servers. For Linux hosting accounts, inside each hosting accounts home (root) directory is a subdirectory named public_html. Files placed in the “public_html” folder are visible to remote browsers over the internet. For Windows 2003 hosting accounts, […]

How do I change file permissions?

If your website is hosted on one of NetValue’s Linux hosting servers you can change permissions by logging into your MyPanel, and going to the ‘file manager’. Navigate to the folder or file you wish to change user permissions on, and click the number on the right of the file/folder (in the ‘perms’ column). You […]